Service Planner - Bangalore East - Hoskote
Rentokil InitialBengaluru, Karnataka, India
Posted October 6, 2025
Full Time
About the Company
Rentokil Initial plc employs c.68,500 people across 89 countries - offering the experience and expertise of a multi-national organisation, whilst delivering services with the agility and characteristics of a local business. As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide. Rentokil Initial plc is listed on the London Stock Exchange (FTSE 100).
Job Description
Rentokil PCI is seeking a Service Planner to manage technicians' schedules, manage service compliance, and coordinate service activities. This role requires collaboration with multiple teams and a focus on maximizing profitability and customer service. The position is a key connection point within a multi-functional team and reports directly to the Branch Manager.
Requirements
- Develop proficiency in handling internal company software platforms (iCABS, SCP).
- Knowledge of the branch territory.
- Prioritize service plan planning to minimize service backlogs.
- Coordinate service visit appointments and communicate updates to customers.
- Maintain service documentation and follow-up on customer feedback.
- Ensure compliance with company safety policies.
- Regularly assess technician service productivity.
Benefits
- Competitive salary
- Opportunities for development
- Inclusive and diverse workplace