Service Planner - Thane (East)
Rentokil InitialThane, Maharashtra, India
Posted January 24, 2025
Full Time
About the Company
Rentokil Initial plc employs c.68,500 people across 89 countries - offering the experience and expertise of a multi-national organisation, whilst delivering services with the agility and characteristics of a local business. As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide. Rentokil Initial plc is listed on the London Stock Exchange (FTSE 100).
Job Description
Rentokil Initial is seeking a Service Planner to join their Thane, Maharashtra team. This full-time position involves handling internal company software platforms, managing schedule, ensuring customer service, and contributing to process improvement. The company emphasizes a family-oriented culture, employee development, and equality.
Requirements
- Handling internal company software platforms (iCABS, ServiceTrak) proficiency
- Scheduling and planning service requirements for technicians
- Prioritizing visits, inquiries, call outs
- Monitoring service productivity and efficiency KPIs
- Maintaining documentation integrity
- Customer service-related complaints management
Benefits
- Group Mediclaim Insurance Policy
- Travel Reimbursement