Forward Deployed Engineer
Resolve AISan Francisco, California, United States
Posted September 17, 2025
Full Time
About the Company
Resolve AI specializes in Agentic AI SRE services, enabling machines to autonomously investigate and resolve incidents, allowing human teams to focus on innovation. Our key offerings include AI-driven software engineering, observability, debugging, and vibe debugging, making us unique by shifting the traditional on-call model from humans to machines.
Job Description
Resolve AI is seeking a Forward Deployed Engineer to lead end-to-end technical deployments for their largest customers. This role involves close collaboration with Go-To-Market teams, troubleshooting complex scenarios, and providing technical expertise to customers. The company is focused on automating production engineering and SRE workflows with AI-powered solutions.
Requirements
- 4+ years of professional software engineering or site reliability engineering experience.
- Hands-on experience with observability tools (e.g., OpenTelemetry, Datadog, Splunk, Prometheus, Grafana, etc.).
- Strong system-level understanding of cloud infrastructure (AWS, GCP, Kubernetes).
- Track record of success in customer-facing or solutions engineering roles.
Benefits
- Equity with Early Exercise & QSBS Eligibility
- Comprehensive Medical, Dental, and Vision Insurance
- Monthly Housing Stipend
- Flexible (Unlimited) Paid Time Off
- Visa Sponsorship & Immigration Support
- 401(k) Plan
- Parental Leave
- Discretionary Tech Benefit Stipend
- Daily in-office Lunches and Dinners
