Director of Business Development and Sales - Customer Engagement

Resource Innovations is seeking a Director of Business Development and Sales to join our Customer Engagement Practice, leading growth across e-commerce, retail, and experiential event channels.

Requirements

• Drive revenue growth by identifying, developing, and securing new business opportunities with electric and gas utilities, state agencies, and municipalities.
• Lead national and regional sales strategy across the Customer Engagement portfolio, including e-commerce, retail, and experiential solutions.
• Develop multi-year account and pursuit plans aligned with Resource Innovations’ growth strategy and annual revenue goals.
• Collaborate cross-functionally with Product Strategy, Marketing, and Delivery teams to build on existing relationships and drive innovations across the business.
• Manage proposal strategy and development — guiding capture planning, pricing strategy, proposal writing and competitive positioning for key RFPs and renewals.
• Represent RI externally at conferences, industry events, and client meetings to promote the Customer Engagement Practice and expand visibility.
• Track and report pipeline progress, ensuring transparency and accountability toward bookings and revenue goals.
• Contribute to product innovation, providing market intelligence and client feedback to inform new tools, technologies, and engagement models.

Benefits

• Three weeks of paid vacation per year
• Paid holidays
• 401(k)-retirement plan with employer matching
• Health, dental and vision insurance
• Other supplemental benefits