Customer Support Specialist I - Bilingual (French)

RevolutionParts is seeking a bilingual, customer-centric superstar to join our expanding Customer Success team as a Customer Support Specialist. This role will help to enhance our customers' overall experience by offering assistance with technical questions and issues within the platform.

Requirements

• A passion for providing awesome customer service
• Fluent in French with a preference for French Canadian
• Experience supporting customers via phone and/or email
• Prior experience working in a technical customer support environment
• An understanding of or previous experience in eCommerce
• Experience with Google Analytics, SEO, or Marketplaces (eBay/Amazon) is a bonus!

Benefits

• Competitive compensation
• Career development
• Benefits
• 401K match
• Parental leave