Customer Success Manager

Join our amazing B Corp clients team as a Customer Success Manager. As a key player in our clients Software as a Service (SaaS) division, you'll help their customers unlock the full potential of their E-commerce products and services.

Requirements

• Sound experience as a customer success manager, commercial account manager, or client solutions professional.
• Proven track record of exceeding growth targets.
• Strong communication and presentation skills.
• Proactive, positive, self-starter, and team player with a knack for continually improving processes.
• Results-driven, with success measured through customer satisfaction and ROI.
• Ability to digest complex data and relay it to customers in a clear and concise way.
• Tech-savvy with experience in a fast-paced agile startup environment.
• Strategic mindset and commercial mentality.
• Willingness to travel to customer sites and company headquarters.
• Experience using CRM systems such as HubSpot, Salesforce, or similar.

Benefits

• 25 days holiday
• 8% contributory pension
• Bonus