Associate, Customer Experience
RHCalifornia, United States
Posted August 26, 2025
Full Time
About the Company
RH is a leading hospitality, interior design, residential design, trade, contract (B2B sales), and retail company. Known for its innovative approach to solving complex challenges, RH pushes the boundaries of what's possible with a focus on imagination, values-driven work, and visionary leadership. The company seeks exceptional individuals who are driven by their vision and committed to making a significant impact in uncharted territories.
Job Description
RH is seeking an Associate, Customer Experience to deliver exceptional service to customers and create a luxury experience. This role focuses on removing obstacles, providing support, and empowering customers to build loyalty. The ideal candidate will be passionate about service, design, and home furnishings, demonstrating a strong work ethic and a desire to exceed expectations.
Requirements
- 1+ years of experience in Customer Service, high-end furniture and luxury retail preferred
- Poise and confidence to interact with high-end customers while maintaining confidentiality
- People and relationship-driven
- Driven to deliver first-class service and exceed customer expectations
- Exceptional analytical, problem-solving and decision-making skills
- Strategic, highly organized and results-oriented
- Excellent verbal and written communication skills
- Commitment to Quality with exceptional attention to detail
- Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications
- Willingness to work a flexible schedule, including evenings, weekends and holidays
Benefits
- Competitive salary