Finnish Speaking - Customer Experience Agent
Rhino Entertainment GroupTallinn, Estonia
Posted September 26, 2025
Full Time
About the Company
Established in 2020, Rhino Entertainment is a fast-growing online gaming operator which consistently punches above its weight, with a multi-brand strategy, operating out of a number of reputable, regulated jurisdictions from which its brands serve an ever-growing number of markets. Driven by passion, hard work, and a hunger for learning, our multinational teams, based across Malta, Macedonia, Spain, and a number of other countries, have built fantastic products through which we provide value-driven and exciting online entertainment through industry-leading technologies and an unmatched customer experience.
Job Description
Rhino Entertainment is seeking a passionate and customer-focused Finnish-speaking individual to join their team. The role involves providing excellent customer service through various channels like live chat and email, processing withdrawals, and ensuring a smooth customer journey. This position contributes to the development of internal systems and processes to optimize the customer experience.
Requirements
- Fluent in written and spoken Finnish and English
- Prior experience in customer facing or a similar role within iGaming
- Analytical and problem-solving skills
- High levels of adaptability and flexibility
- Strong organisational and time management abilities
- Passion for delivering an outstanding customer experience
Benefits
- Competitive salary
- Wellness & Mindfulness allowance
- Flexibility
- Learning & Development opportunities
- Fresh fruit, healthy snacks & food
- Good tea & coffee
- Free parking, table tennis, lounge area
- Meeting rooms
- Seas views
- Team social events
- Me Day