Head of EMS Account Management

RightSite Health is seeking a Head of EMS Account Management to lead our national EMS Account Management team. The role is responsible for coaching, developing, and holding EMS account managers accountable for call performance, coordination with our Care Team, and measurable outcomes across all EMS agencies we serve.

Requirements

• Experience managing field‐based account or sales teams, ideally in pharma, medical devices, or healthcare software or services
• Ability to drive awareness, readiness, adoption, and sustained behavior change across agency initiatives using a consistent approach
• High degree of intellectual curiosity, especially about EMS operations, 911 workflows, and frontline change dynamics
• Willingness and inventiveness for continual experimentation
• Strong action orientation with a bias toward rapid testing, iteration, and improvement
• Ability to synthesize field learnings and convert them into standard operating processes adopted across all teams
• Excellent relationship‐building skills with external partners and internal stakeholders
• Comfort working in fast‐paced, high‐growth startup environments
• High personal drive, motivation for success, and demonstrated history of achieving ambitious targets

Benefits

• Competitive compensation
• Market-competitive healthcare coverage, including medical, dental, vision, life, and disability
• The opportunity to work alongside talented and professional colleagues with the ability to grow
• The opportunity to work with a company rooted in its Values