Clinical Manager, Navigation Service Delivery

We’re looking for a Clinical Manager, Navigation Service Delivery & Innovation to lead our team of Clinical Health Guides who help our members navigate their healthcare needs. This individual will be accountable for the day-to-day management of the clinical navigation business group, leading and motivating a team to deliver impactful, timely, accurate, and high-touch concierge-level clinical guidance to our members.

Requirements

• Registered Nurse or Advanced Practice Registered Nurse active, valid license
• Multi-state/compact license
• Experience as a nurse manager, program administrator, and in running clinical programs
• Experience developing and executing on public health and/or population health strategies and programs
• Disease Mgmt and/or Case Mgmt program experience is highly desirable
• At least 5 years of experience with direct patient care
• Strong and demonstrated coaching and mentoring skills
• High level of Emotional Intelligence (EQ)
• Growth-oriented, coachable with a focus on continued professional growth and development
• Requires a flexible work schedule, including evenings and weekends as needed
• Strong team-building, collaboration, and motivational skills
• Ability to effectively influence and communicate with all levels of the organization, with excellent written and verbal communication skills
• Builder and self-starter who is willing to develop SOPs, drive innovation, product recommendations, address operational gaps, and continuously look for ways to improve the business and member experience
• Highly organized, with experience in project management, creating roadmaps, and executing with accountability
• Ability to multitask in a fast-paced environment
• Requires experience managing data and deriving insights

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance