CX Systems & Automation Designer
RingCentralDenver, Colorado, United States • Dallas, Texas, United States • California, United States
Posted November 25, 2025
75600 - 108000 USD year
Full Time
About the Company
RingCentral is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform.
Job Description
We're seeking a CX Systems & Automation Designer to support our framework for identifying, analyzing, and permanently resolving recurring system issues that impact customer satisfaction. This role is ideal for a recent graduate or early-career professional who combines process optimization thinking with technical curiosity and AI fluency.
Requirements
- Redesign Core Processes
- Own Solution Development
- Leverage AI & Technology
- Drive Cross-Functional Change
- Measure Impact
- Innovate Continuously
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- Voluntary supplemental health coverage and life insurance
- 401K match and ESPP
- Paid time off and paid sick leave
- Paid parental and pregnancy leave
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee 1:1 coaching, perks and discounts program