Customer Care Representative
Ritter CommunicationsJonesboro, Arkansas, United States
Posted December 29, 2025
Full Time
About the Company
Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South.
Job Description
Ritter Communications is seeking a Customer Care Representative to assist existing and prospective customers with service-related issues or inquiries. The position involves answering calls and emails, managing customer accounts, and promoting services offered by the company.
Requirements
- High School Diploma or GED
- One year of previous customer service experience
- Basic keyboarding skills
- Basic math skills
- Basic verbal skill
- Ability to interpret and explain retail billing invoices and collection experience preferred
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Cancer insurance
- Accident insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) with company match
- Flexible spending accounts
- Free gym membership
- Company discounts
- Tuition reimbursement
- Paid training
- Paid leave