Insurance Service Manager
RoamlyAustin, Texas, United States
Posted November 21, 2025
90000 - 130000 USD year
Full Time
About the Company
Roamly is a leader in the Insurtech space, dedicated to providing seamless and innovative insurance solutions.
Job Description
We are looking for a dynamic and experienced Service Manager to lead our customer service and retention team, drive customer retention, and build a best-in-class service operation.
Requirements
- Leading, coaching, and managing Roamly's customer service and retention team
- Overseeing all day-to-day operations of the service team
- Defining, tracking, and reporting on key performance indicators (KPIs)
- Fostering a positive work environment and culture
- Analyzing service and retention trends to provide actionable insights and feedback
Benefits
- Competitive Compensation
- Comprehensive Benefits
- 401(k) match
- Flexible Paid Time Off
- Fun Office Atmosphere
- Work-Life Balance
