Client Operations & LPM Manager

Ropes & Gray is seeking a Client Operations & LPM Manager to provide guidance on matter management best practices and tools, ensuring client relationships are supported and legal services are delivered efficiently. This role focuses on process improvement, technology adoption, data storytelling, and client relationship development, working collaboratively with lawyers and supporting staff. It involves leading team development, analyzing data, and driving process improvements.

Requirements

• Develop client relationship management strategies.
• Collaborate with LPs and IT teams.
• Design and implement processes to enhance client relationship management.
• Apply legal project management methodologies.
• Manage a network of peer support teams.

Benefits

• Comprehensive health and well-being benefits
• Personal and professional development
• Career growth opportunities
• Collegial and supportive culture