Technical Account Manager (CZ)
RossumCapital City of Prague, Prague, Czechia
Posted November 6, 2025
Full Time
About the Company
We’re on a mission to free the world from manual data entry by building the most flexible AI document platform.
Job Description
We’re looking for a Technical Account Manager to join our Customer Experience team and ensure the technical success and long-term satisfaction of Rossum’s top-tier enterprise customers.
Requirements
- 5+ years in customer-facing technical roles, ideally in B2B SaaS
- Strong track record in solving technical challenges and driving customer success
- Experience in Business Process Mapping and Technical Requirements Gathering
- Hands-on skills with APIs, JSON, web applications, and system integrations
- Excellent communication and enterprise stakeholder management skills
- Adaptable, quick to learn, and highly collaborative
Benefits
- Hybrid work model with flexible hours
- 5 weeks of vacation + 5 sick/personal days
- Extra 2 weeks of paternity leave
- Stock options (ESOP) – share in Rossum’s long-term success
- Budget for personal development, education, and language courses
- High-end tech (MacBook, monitor, accessories of your choice)
- Team offsites, regular meetups, and a friendly, ambitious team
- MultiSport Card