We’re looking for a Technical Account Manager to join our Customer Experience team and ensure the technical success and long-term satisfaction of Rossum’s top-tier enterprise customers.
Requirements
- 5+ years in customer-facing technical roles, ideally in B2B SaaS
- Strong track record in solving technical challenges and driving customer success
- Experience in Business Process Mapping and Technical Requirements Gathering
- Hands-on skills with APIs, JSON, web applications, and system integrations
- Excellent communication and enterprise stakeholder management skills
Benefits
- 5 weeks of vacation
- 5 sick days
- Extra 2 weeks of paternity leave
- Stock options (ESOP) – share in Rossum’s long-term success
- Budget for personal development, education, and language courses
- High-end tech (MacBook, external monitor, keyboard of your choice)
- Team offsites, regular meetups, and a friendly, ambitious team
- Other statutory benefits in Spain