Customer Support - Existing Business
Royal London GroupDublin, Ireland
Posted November 8, 2025
Full Time
About the Company
Royal London Ireland is a fully owned subsidiary of the Royal London Mutual Insurance Society Limited, providing protection products through Financial Brokers across Ireland.
Job Description
Royal London Ireland is seeking a Pension's Case Manager to develop broker relationships and deliver excellent service, providing administrative support and making regular contact to a panel of brokers.
Requirements
- QFA Qualified or working towards it
- APA at a minimum
- Experience in processing and handling queries on ALL pension products
- Previous experience in a Customer Service role
- Ability to meet deadlines/ SLAs and manage priorities
- Excellent communication and administration skills
- Demonstrate problem solving skills
Benefits
- 28 days annual leave
- up to 14% employer matching pension scheme contribution
- contribution to private medical insurance