The Royal Ontario Museum (ROM) is seeking a Retail Store Sales Representative to join their team. This role is a key part of the ROM’s community engagement and visitor experience, involving excellent customer service, product promotion, and maintaining a welcoming retail environment. The ideal candidate will be enthusiastic, results-oriented, and passionate about art, culture, and the ROM’s mission.

Requirements

• High school diploma or equivalent (certificate in retail/hospitality is asset)
• Minimum one (1) year of retail, hospitality, tourism, or customer service experience
• Strong communication and interpersonal skills
• Proficiency in English
• Ability to handle customer inquiries and resolve issues

Benefits

• Competitive pay
• Commitment to diversity and inclusion