Product Support Representative

Rust-Oleum Corporation is seeking a Product Support Representative to be the go-to person for its customers. This role involves troubleshooting product issues, providing information, and delivering excellent customer service through phone, email, and chat channels. It's a no-two-day-is-the-same role for someone who loves solving problems and is passionate about customer satisfaction.

Requirements

• 3+ years’ experience in customer service, preferably in a call center environment
• Outstanding listening and communication skills
• Ability to analyze information and quickly process it to determine the best course of action
• Technical adaptability

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Business travel insurance
• Flexible spending accounts
• Employee Assistance Program (EAP)
• Stock purchases
• Generous Paid Time Off