The Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills.
Requirements
- Handle sales and sales process for inbound calls as well as outbound solicitation
- Responsible for executing the business unit's marketing plan
- Maintain current accurate data within the company's marketing database
- Maximize rate opportunities within the market place
- Responsible for generating rental, lease and used vehicle sales leads
- Maintain and expand relationships with existing customer base
- Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
- Meet overall Ryder market share by successfully executing the sales and marketing initiatives
- Responsible for the overall profitably, operations and asset management of a rental location
- Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
- Maintain compliance with company, local, state, federal and other regulatory agencies
- Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
- Drive profitable revenue growth by maintaining and growing customer relationships
- Responsible for overall satisfaction for all internal and external customers
- Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
Benefits
- Comprehensive benefit package
- 401(K) Savings Plan with a company match
- Discounted stock purchase options
- Performance-based annual cost of living increases
- Comprehensive training
- Paid maternity leave
- Additional day of Paid Time Off for Military Veterans
