Technical Support Engineer France (m/f/d)

smartmicro seeks a technical support expert for our customers in France to further develop our international business. We are looking for someone with completed studies in electrical engineering or equivalent, prior experience in a technical support role is highly desirable. You will provide customer support, help with testing and set up application notes and user guides, and provide online/on-site training to our customers.

Requirements

• Completed studies in electrical engineering or equivalent
• Prior experience of a technical support role is highly desirable, preferable from the traffic management industry
• Knowledge of radar or other sensor detection technology, intersection control basics, traffic signal cabinets, and their operation would be desirable
• Ability to configure equipment for use with our products and software
• Knowledge of IP addressing, sub-networking, and equipment configuration using DHCP, static IP and routed networks

Benefits

• Exciting projects in a growing market
• Opportunity to contribute to future Traffic Management Systems
• Access to the latest technologies and techniques and in-depth training
• Enjoyable work environment as part of a motivated team
• Openness to new ideas and changes to improve existing processes
• Teamwork and zero bureaucracy