Support Coordinator (B2B SaaS)

We are a young and ambitious SaaS scale-up that transforms quick-service restaurant chains with our omnichannel solution. We are looking for a Support Coordinator to ensure that we provide our customers with the best possible service.

Requirements

• At least 2 years of experience in a role where you supported customers or partners.
• Get-things-done mentality and a proactive attitude.
• Enthusiastic about managing a team and continuously improving.
• Thoroughly learn our software solution.
• Strong written and verbal communication skills in English and Dutch.
• Analyzing performance and improvement possibilities based on statistics.
• Eye for detail.

Benefits

• Competitive salary
• Pension plan
• Flexible holiday policy
• 25 paid vacation days (and an extra free day on your birthday)
• Healthy lunch at the office
• Annual offsite with our team
• Fun team outings to enjoy outside of work