The Mortgage Operations-Funding Manager is responsible for leading the Real Estate loan funding and closing team, ensuring mortgage loans are reviewed, disclosed, closed, and disbursed accurately and within required timeframes. The role involves resolving closing issues, supervising employees, and communicating with internal and external clients.
Requirements
- Handles and resolves all closing issues
- Responsible to operate as a backup for funding/post-closing employees in their absence
- Directly supervises employees in the Real Estate Closing and Funding department
- Resolves defects on closing documents
- Resolves suspense conditions provided by investors/agencies
- Works with team to correct closing issues and system discrepancies as appropriate and necessary
- Communicates with internal and external clients to obtain missing or corrected documents in a timely manner
- Act as investors and servicing company’s primary contact for all closing issues
- Establish individual and team goals
- Supervise loan funding and opening desk staff to ensure goals are met
- Provide coaching, as applicable
- Assist in the annual preparation and management of the budget
- Work within the budget guidelines
- Reports variances, as applicable
- Complete annual performance reviews for assigned employees
- Develop and monitor training plan for new and existing employees
- Reconcile assigned general ledger accounts each month
- Track and analyze trends pertaining to SAFE’s funding, closing and opening desk operation
- Prepare applicable production and delivery reports
- Maintain accurate up-to-date funding and closing procedures
- Assist with special projects as applicable
- Complete other duties as assigned
Benefits
- Full medical
- Vision
- Dental
- 401k matching
- HSA
- FSA
- Professional Development Opportunities
- Recognition and Appreciation
- Flexible Work Arrangements
- Positive Company Culture
- Career Growth
- Work-Life Balance
- Employee Empowerment
- Space of Belonging
- Wellness Programs
- Strong Leadership
- Sense of Purpose