Strategic Account Manager - Government Programs (Medicare / Medicaid)

At SafeRide Health, we are redefining access to care for America’s most underserved populations. As a Strategic Account Manager – Government Programs, you’ll play a pivotal role in managing and expanding our partnerships with health plans focused on Medicare Advantage, Dual Special Needs Plans (DSNP), and Medicaid.

Requirements

• Deliver excellent client experience and lead data-driven conversations focused on how best to serve our membership in Medicare, DSNP, and Medicaid
• Serve as the ongoing client liaison and thought partner for all assigned accounts
• Lead client implementations in coordination with strategic accounts leadership and serve as a client training resource as required
• In coordination with operations management, define, implement, and oversee performance measures and operational goals for accounts
• In coordination with business intelligence and compliance, define, implement, and produce performance reporting on a regular basis with clients as mandated by Medicaid, Medicare, and local governing bodies
• Identify, address, and resolve operational and/or account-related issues
• Provide ongoing feedback regarding performance, status, and opportunities for improvement or growth to senior management
• Participate in contract management including new deals and renewals with perspective for client expectations, capabilities for data analysis and operational structure
• Responsible for developing, project managing, and implementing operations, procedures, and compliance requirements with contract in Medicare Advantage and/or Medicaid

Benefits

• Competitive salary and annual bonus opportunities
• Remote with flexible hours
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Generous PTO and paid parental leave
• Career growth opportunities in a mission-driven organization