Intern - IT (Help Desk)
Safran Passenger InnovationsBrea, California, United States
Posted March 17, 2026
288000 - 300000 USD
Internship
About the Company
Zii, developed by Safran Passenger Innovations, is a cloud‑based, agency‑agnostic travel and expense platform that consolidates all booking, expense, and compliance data into a single, intuitive hub. The platform integrates with leading industry tools and offers a built‑in knowledge base and digital assistant to streamline travel arrangements for travelers, while providing arrangers and managers with real‑time scorecards, gamified policy compliance, and actionable cost‑optimization insights. Zii’s user‑friendly interface—designed so even non‑technical staff can navigate it—enables rapid onboarding, itinerary management, and centralized reporting across an organization. By combining seamless integration, real‑time compliance gamification, and a unified view of travel spend, Zii delivers a cost‑effective, transparent solution that differentiates it in the competitive travel‑tech market.
Job Description
The IT Desktop Support Intern supports the IT department in delivering technical assistance to end users across the organization.
Requirements
- Assist with configuring and setting up desktop computers, laptops, monitors, printers, and other peripherals
- Support the IT team in managing helpdesk tickets and responding to user requests
- Provide basic troubleshooting support for hardware and software issues
- Help install software updates, security patches, and system configurations
- Assist with equipment relocation and workstation setups
- Participate in onboarding support by preparing equipment and coordinating access setup
- Document solutions and contribute to internal knowledge resources
- Provide on-site and remote support to employees under supervision
- Support special IT projects as assigned
