The Payment Getaways Operations Manager is responsible for the daily operation and performance of the company's payment processing ecosystem. This role involves leading a team of payment specialists to ensure seamless, secure, and efficient payment transactions, as well as analyze data, implement process improvements, and collaborate with cross-functional teams. The position requires strong project management, problem-solving, and communication skills.
Requirements
- Bachelor's degree in Computer science, Finance, or a related field
- 5+ years of Payment Getaways Operations experience
- Strong understanding of payment processing workflows, gateways, and integrations
- Familiarity with industry regulations, security standards, and fraud prevention strategies
- Proficient in data analysis, reporting, and process optimization
- Excellent project management, problem-solving, and decision-making skills
- Proven ability to lead and motivate a team of payment specialists
- Effective communication and stakeholder management skills
- Experience with reconciliation, dispute resolution, and chargeback management
- Strong quantitative and analytical skills
- Experience with B2C technology, fintech, and/or payment services
- Vital research, critical thinking, and problem-solving skills
- Experience with B2C technology, fintech, and/or payment services
- Experience with B2C technology, fintech, and/or payment services