Order Management & Billings Associate

Salsify is looking for an Order Management & Billings Associate to help with the growth in order/billings as our top line continues to grow. The role involves assisting in the review of order entry, billings, collections, and management inquiries sent to the order management inbox for France and Australia contracts.

Requirements

• Act as a point of contact for external and internal billing and collection requests
• Maintain accounts and records for designated billings
• Monitor outstanding balances and design various collection options to negotiate collections
• Organize designated customer accounts, identify collection issues and assist in appropriate resolution
• Administer cash deposits on an everyday basis and reconcile payments.
• Prepare and analyze DSO report
• Analysis of complex payment and billing issues, and resolve questions and problems should any arise
• Complete vendor form requests, exemption certificate information, and other requests from Sales for ‘Deal Support’
• Research and apply customer receipts and unallocated customer credits
• Manage and monitor invoice requests
• Accounting Team assistance
• Process requests in support of the annual audit
• Participate in the monthly close process and completion of account reconciliations
• Other responsibilities include participation in special projects and ad hoc reporting

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Total Rewards plan (health & medical benefits, PTO, and more)