Samsara, a pioneer in the Connected Operations Cloud, is seeking a Manager for their Enterprise Customer Success team. This role is responsible for ensuring successful adoption and value realization for Samsara's Enterprise customers, focusing on onboarding, advocacy, and renewal. The manager will drive strategic growth, lead a team, and champion Samsara’s customer-centric culture.
Requirements
- 8+ years relevant experience in a Senior Customer Success, Account Management, or Strategic Consulting role
- 3+ years experience in a People Management or Leadership position
- Clear leadership presence across all communication channels
- Solutions-focused with strong problem-solving skills
- Self-starter who thrives in a fast-paced environment
- Strong bias for action and ability to think big with execution
- Data-driven with ability to build priorities
- Exceptional executive stakeholder management and communications
- Diplomacy and poise under pressure
- Demonstrated ability to foster an inclusive team environment
- Bachelor's degree from a 4-year institution
- Ability to travel within the United States for customer meetings and events (up to 30%)
- Experience with Gainsight
Benefits
- Competitive total compensation
- Employee-led remote and flexible working
- Health benefits
- Flexible working model
