Freelance Support Agents (Portuguese, Spanish, French) (m/f/d)

Join Sandbox Interactive as a Freelance Support Agent and support the Albion Online player community. Operate within a passionate, international team committed to high-quality service and player satisfaction.

Requirements

• Fluency in written and spoken Portuguese, Spanish, or French
• Solid English communication skills for internal collaboration
• Flexible availability to cover shifts, including evenings and weekends (remote/freelance)
• Demonstrated empathy, patience, and excellent problem-solving skills
• Comfortable using digital tools (ticketing platforms, spreadsheets, basic troubleshooting)
• Deep interest in online games and a genuine desire to help the player community

Benefits

• Opportunity to work on a renowned MMO game
• Flexible remote work arrangement
• Opportunity to work with a passionate and international team