Solution Advisor Expert (f/m/d) Customer Experience
SAPBaden-Württemberg, Germany
Posted December 22, 2025
Full Time
About the Company
SAP is a global leader in enterprise software and a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
Job Description
As a Solution Advisor Expert, you will provide deep expertise across the CX solution portfolio and support the full sales cycle, from discovery and qualification through post-sale adoption. You will partner with Account Teams to identify and qualify opportunities and drive adoption and consumption of SAP CX. You will also engage post-sale to track, expand use cases, and drive renewals.
Requirements
- Experience in large software/IT organizations, with emphasis on CX
- Several years of experience in Solution Advisory, within the CX portfolio preferred
- Solid understanding of cloud (SaaS), integrations, and data privacy in customer engagement scenarios
- Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment
- Recognized CX subject-matter expertise with a track record of value-based presales/customer engagements
- Ability to craft compelling, persona-based stories and quickly translate goals into pragmatic roadmaps
- Passionate, energetic customer presence with excellent presentation and facilitation skills
- Fluent German and English; other languages are an advantage
Benefits
- Constant learning
- Skill growth
- Great benefits
- Flexible working models
