Support Account Manager
SaviyntBengaluru, Karnataka, India
Posted February 28, 2025
Full Time
About the Company
Saviynt's Enterprise Identity Cloud tackles security and compliance for businesses embracing cloud technology.
Job Description
The Support Account Manager serves as a trusted advisor and primary technical contact for key accounts, helping customers resolve issues and optimize their support experience.
Requirements
- Minimum of 5 years in Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM)
- Proven track record of technical advisory, customer engagement, and support in enterprise security environments
- Strong experience working with enterprise customers to drive adoption, optimize configurations, and improve security posture
- Expertise in identity management, authentication, authorization, SSO, and user lifecycle management
- Familiarity with cloud-based identity solutions, security frameworks, and compliance requirements
- Experience with databases (Oracle, MSSQL, MySQL), directories (LDAP, AD), APIs, and enterprise HR systems(SAP, PeopleSoft)
- Bachelor’s degree in computer science, Information Systems, Cybersecurity, or a related field (or equivalent work experience)
- Relevant industry certifications (CISSP, CISM, CISA, or IAM-related certifications) are a plus
Benefits
- ₹0 - ₹0 a year