Servisní poradce/poradkyně Brno

We are looking for a new team member to support our Scania service in Brno. The ideal candidate will be able to handle tasks independently and ensure their completion with a successful outcome.

Requirements

• Managing assigned service activities from receipt of repair requests to delivery of completed work to customers
• Short-term and long-term planning of service activities
• Communication with customers, mechanics, and warehouse staff
• Active monitoring of repairs, installations, workshop, vehicles, equipment, etc.
• Administrative agenda management, including invoicing
• Maintaining customer contact post-repair vehicle delivery

Benefits

• Opportunity to work with the latest technologies (electric, hybrid, CNG, LNG vehicles, etc.)
• Professional growth opportunities, including training
• Monthly performance bonuses
• Additional remuneration above the legal requirement
• An additional week of holiday time
• Meal vouchers (360 CZK/shift)
• A multisport card
• Free refreshments and fruit at the workplace
• A mental health care program
• Other employee benefits