Customer Success Manager, Mid-Market/Enterprise
SchooLinksUnited States
Posted February 13, 2026
100000 - 130000 USD
Full Time
About the Company
SchooLinks delivers a comprehensive college and career readiness platform that guides students through self-discovery, career education, and college planning. By integrating curriculum with machine-learning analytics, the platform personalizes content and college recommendations to boost student engagement. Counselors receive real-time, actionable insights that enhance their effectiveness, while district administrators access robust data models to track and achieve readiness outcomes. SchooLinks' unique blend of student-centric design, predictive analytics, and accountability tools positions it as a leader in educational technology for higher-education preparation.
Job Description
The Customer Success Manager will drive product adoption, expand usage, and strengthen relationships with large, complex district partners in the K12 and EdTech industries.
Requirements
- 7+ years of professional experience
- 5+ years of experience in customer success/account management for a SaaS company
- Experience with enterprise accounts
- Ability to close renewal and multi-thread to discover expansion opportunities
- Experience or ability to work in a remote environment
- Strong interpersonal skills
- Project management skills
Benefits
- 100% health care coverage for Employee
- 401K with company matching
- Dental & Vision
- Parental Leave
- Subsidized gym membership
- Remote work stipend
- Annual team offsite
