Medewerker Service Excellence Center

As a Service Excellence Center employee, you will be the indispensable link that provides participants with a hassle-free experience – from registration to certification. You will guide participants with their questions and provide a warm and professional contact via phone, email or digital channels.

Requirements

• A completed MBO education and experience in an administrative or service-oriented function.
• Experience or affinity with CRM systems and the ambition to work with new technologies, such as AI tools.
• Service-orientedness from the heart: you don't think in questions, but directly in solutions.
• Strong communication skills in both Dutch and English.
• Flexibility and resilience: you switch effortlessly between different tasks and priorities.
• Availability between 24 and 40 hours per week.

Benefits

• A beautiful workplace
• Parking at the door
• Free use of the fitness club next to Schouten & Nelissen
• 8 free books per year
• Travel expense allowance
• Pension scheme
• Collective health insurance
• Phone and laptop provided