Communications Tech 2

We have an immediate opening for a Communications Tech 2 position at Antietam Broadband. The role is responsible for providing customer support, installation, and maintenance to broadband customers in residential and commercial environments. Opportunities for advancement, a robust benefits package, and a friendly atmosphere await.

Requirements

• Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot, and repair customer services for residential and commercial locations.
• Install fiber drops, interior fiber wiring, ONTs, customer fiber equipment, and complete end-to-end fiber service installations.
• Perform fiber splicing for new construction, maintenance, restoration, and customer activation, including both aerial and underground applications.
• Maintain broadband and fiber systems by testing to locate trouble, opening cable to replace or repair defective sections, and sealing/closing cable.
• Educate customers on services being provided, proper equipment use, and propose/sell additional solutions and upgrades.
• Maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and customer interactions.
• Assist with new construction projects including fiber placement, terminal installation, and cutover activities.
• Perform other duties as assigned.

Benefits

• Group health & dental insurance
• 401(k) program with company match
• Generous PTO program
• Company wellness program
• Employer-paid short- and long-term disability