Salesforce Support - Barcelona (m/f/d)
Schwarz DienstleistungenBarcelona, Catalonia, Spain
Posted November 7, 2025
Full Time
About the Company
Schwarz Global Services Barcelona provides high-value IT services for the Schwarz Group, a top 5 global retail company.
Job Description
Join Schwarz Global Services Barcelona as a Salesforce Support to manage requests, provide user support, and drive system improvements. Work in a dynamic environment with a top 5 global retail company serving 6 billion customers.
Requirements
- Manage requests from users in ticketing tools
- Give support to users in functional questions about applications
- Act as an interface between business units and IT
- Identify system improvements and drive them within the team
- Monitor business processes and identify system problems
- Operational knowledge management and training