Performance and Quality Specialist
SCO Family of ServicesNew York, United States
Posted December 31, 2025
Full Time
About the Company
SCO Family of Services has been a cornerstone of human services in New York City and Long Island for 125 years, dedicated to building a strong foundation for families and individuals across the state. The organization delivers a comprehensive suite of programs—including early childhood education, youth development, family support, foster care, shelter and homelessness services, and special needs and behavioral health—to empower young children, transition youth into adulthood, and strengthen families. SCO’s long-standing presence and integrated approach distinguish it as a trusted partner in community development, consistently unlocking the potential of both children and adults with special needs. Its commitment to holistic, culturally responsive care makes SCO an attractive employer for professionals passionate about making a lasting impact in the field of social services.
Job Description
The Performance and Quality Specialist will assist program staff in meeting regulatory requirements and accrediting body standards, facilitate the preparation of annual action plans, conduct case record reviews, and coordinate consumer safety activities.
Requirements
- Bachelor's degree in Human Services, Social Work, Health Care Administration, Public Administration, or similar field
- One year's experience in quality improvement/program evaluation and/or administration in not-for-profit settings (preferred)
- Experience with computer database and word-processing programs such as MS-Office Suite (desirable)
- Experience with audit preparation, accreditation/survey activities, TQM, CPI, and Outcomes measurement (desirable)