Casework

This role involves supporting reporters in the appeals process, ensuring statutory procedures are followed efficiently, and acting as a key point of contact for all parties involved. The team operates in a fast-paced environment with a strong focus on learning and development, offering opportunities to build skills in an inclusive and collaborative setting.

Requirements

• Managing a busy and varied caseload, working closely with Reporters to administer all aspects of appeal work
• Preparing letters throughout the various appeal stages, managing each exchange of information between all parties to an appeal
• Developing and maintaining good working relationships both internal and external stakeholders
• Acting in a mentoring role to other staff in your team, actively sharing skills and knowledge