Enterprise Customer Success Manager
Secure Code WarriorLondon, England, United Kingdom
Posted October 21, 2025
Full Time
About the Company
Secure Code Warrior is a leading secure coding platform that offers an agile learning solution for developers to master software security principles. The company provides comprehensive training programs, including gamified modules, to help enterprises implement DevSecOps practices and reduce application vulnerabilities. With over 600 enterprise clients, Secure Code Warrior stands out by ensuring applications are free of security risks through effective and engaging training.
Job Description
Secure Code Warrior is seeking an Enterprise Customer Success Manager to focus on driving product adoption, ensuring customer success with their developer-driven security platform, and driving growth and retention. The role involves onboarding, account strategy, performance tracking, and building relationships with clients and internal teams. This is a venture-backed, global remote-first company with offices in Australia, America, Belgium, Iceland, and the United Kingdom.
Requirements
- Proven experience working in customer success, account management, renewals, or sales
- Demonstrated working experience within a technology or software company, ideally for a SaaS or subscription enterprise software company
- Experience driving customer retention motions, customer growth, software adoption, and leveraging customer success best practices
- Proven ability to develop client strategies and translate them into initiatives
- Ability to work with distributed teams across cultures and geographies
- Strong communication and interpersonal skills
- Agility and flexibility in responding to evolving business priorities
- Bachelor's degree required
Benefits
- Competitive salary
- Remote work opportunity
