Customer Experience: SEIS Associate
SeedLegalsLondon, England, United Kingdom
Posted October 21, 2025
33000 - 38000 GBP year
Full Time
About the Company
SeedLegals is the one-stop platform for the legals to grow your business, raise investment and legal contracts you'll likely need. We guide, educate and empower startups and small businesses to automate the legals they need, dramatically cutting down the time and expense companies used to spend with traditional lawyers and accountants. Our innovative agile funding services help founders raise money, from one-off investments to a full funding round and top-ups in between. We also work with investors to accelerate the fundraising process. 🚀 🖐️ 60,000+ startups, SMEs and investors use SeedLegals 💷 £2 billion+ raised on SeedLegals 🥇 UK's #1 for funding rounds 🥇 UK's #1 for cap table management 🥇 UK's #1 for EMI Option Schemes 👥 160+ employees 🏢 Offices in London, NY and Paris ⚡ We’re hiring! ⚡ Hit ‘Jobs’ or go to linkedin.com/company/seedlegals/jobs Awarded Outstanding Customer Service and Product Excellence by Gartner Digital Markets in 2025
Job Description
SeedLegals is seeking a Customer Experience Associate to support startups through their Advance Assurance applications, particularly focusing on the SEIS/EIS process. The role involves guiding customers, refining systems, and contributing to product development. It's a hands-on position requiring someone who enjoys both customer empathy and operational thinking within a fast-paced startup environment.
Requirements
- A background in law, accountancy, compliance or tax
- Demonstrable experience in tax incentives, VCM guidelines, company law, or startup finance
- Strong interest in working at the intersection of law, finance, and technology
- Process-driven and highly organised
- Excellent written and verbal communication skills
Benefits
- Private healthcare
- Life insurance
- Critical illness insurance
- Volunteer days
- Share options
- Pension
- Hybrid working policy
- Learning, development and networking opportunities
- Cycle to work scheme
- Annual learning & development budget
- Access to Happl
