Patient Experience Coordinator I

This patient experience coordinator I role supports high-quality patient care through efficient scheduling, insurance verification, and communication. The role focuses on providing a positive experience by anticipating patient needs, collaborating with teams, and advocating for patient comfort and understanding. The company emphasizes innovation, professionalism, and compassionate care.

Requirements

• Assist in providing exceptional care by ensuring appointment scheduling and documentation accuracy.
• Ensure smooth patient registration and accurate data entry.
• Address and resolve patient concerns, escalating to leadership when necessary.
• Maintain patient records and ensure accurate and complete documentation.
• Assist with scheduling follow-up appointments and communication.
• Maintain patient communication regarding care plans and service requests.

Benefits

• Generous PTO allowance
• Holiday Pay
• Health, Dental & Vision
• Life Insurance
• Short-term disability
• Long-term disability
• 401k with discretionary match
• Uniform Allowance (clinic only)
• Professional Development