Customer Success Manager
Sequel.ioUnited States
Posted August 6, 2025
70000 - 110000 USD year
Full Time
About the Company
Sequel.io is a fast-growing startup revolutionizing online engagement with its innovative platform for interactive live events and webinars.
Job Description
Sequel.io is a fast-growing startup revolutionizing online engagement with its innovative platform for interactive live events and webinars. We're looking for a Customer Success Manager to join our team and help us maintain the level of support our A-list customers have come to expect.
Requirements
- 3-5+ years of experience in Mid-Market Account Management or Customer Success
- Ability to grow and nurture strategic relationships with external stakeholders at the executive level of small and large organizations
- Analytical mindset and non-technical customer skills
- Proven track record of managing renewals, upsells, and customer retention strategies
Benefits
- Health: Medical, Dental and Vision Insurance: 100% coverage for you and a dependent
- 401(k) Plan
- Stock Options
- PTO:20 days off per year + a generous 7-10 days Winter Company Break + other federal holidays
- Generous Parental and Compassionate Leave Policies
- Best in class technology package to do your best work such as MacBook Pro, Headphones and budget for a workstation setup
- Performance Rewards
- Annual IRL Retreats
