Data Analyst (Enterprise Customer Focus)

ServiceCore is seeking a Data Analyst (Enterprise Customer Focus) to support enterprise customers with reporting, data exports, and analytics-related needs. The ideal candidate has a deep understanding of ServiceCore's product lines and customer workflows, strong communication skills, and a willingness to learn technical concepts such as SQL and data pipelines.

Requirements

• Deep working knowledge of ServiceCore's product lines, features, customer workflows, and common data/reporting challenges
• Experience working directly with customers, ideally including enterprise or multi-location accounts
• Strong communication and client-consultation skills
• Ability to navigate ambiguity, ask clarifying questions, and stay organized when managing multiple customer needs
• Curiosity and willingness to learn technical concepts such as SQL, data pipelines, dashboard tools, and schemas

Benefits

• 14 Company Holidays in addition to Unlimited PTO
• Healthcare, dental and vision insurance with generous employer contributions
• 401K w/ match
• Equity Appreciation Plan (units granted upon hire)
• Bi-weekly Grubhub lunch stipend for remote folks
• Company-provided hardware of your choice/configuration