Principal Consultant, Change Management
ServiceRocketAustin, Texas, United States
Posted November 21, 2025
Full Time
About the Company
ServiceRocket is the most reliable Atlassian Platinum Solution Partner, empowering the world's leading companies to maximize the value of their technology.
Job Description
We are seeking a Principal Consultant in Change Management to lead our change management workstream across the most strategic client engagements. Your work will directly impact success across all five of ServiceRocket's Atlassian Specializations: Strategy and Planning, Cloud Migration, Service Management, Software Development, and Teamwork Foundations.
Requirements
- 10+ years of professional experience in management consulting, organizational effectiveness, or digital transformation leadership
- Demonstrable expertise in applying structured Change Management methodologies (e.g., ADKAR, Prosci).
- Proven experience in applying the ADKAR change management methodology, linking ADKAR outcomes to technical implementation milestones
- Proven track record leading change initiatives specifically related to Atlassian products (Jira, Confluence, JSM), Cloud Migration, and ITSM transformation
- Exceptional executive-level communication, presentation, influencing, and facilitation skills.
Benefits
- Share the fruit program
- Stock options
- Health insurance
- Retirement plan/funds saving
- Career pathways program
- Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness
- Generous PTO plus one cultural heritage and community day