AISR Tier Satellite Technician
SES Space & DefenseTampa, Florida, United States
Posted January 8, 2026
Full Time
About the Company
SES Space & Defense is a trusted partner ensuring mission success for our customers by blanketing the globe with multi-orbit end-to-end satellite and technology solutions.
Job Description
Are you passionate about satellite communications and operations? As an AISR Tier 1 Satellite Technician, you'll be at the heart of a dynamic team, ensuring the seamless monitoring, control, and configuration of a global satellite communications network.
Requirements
- Continuously monitor network and space segment performance
- Monitor and report on the quality of user Full Motion Video (FMV)
- Support and escalate user network issues
- Track and manage automated service interruptions
- Resolve customer issues related to broadband IP communication via satellite transmission
- Monitor ViaSat equipment configurations and network performance
- Prepare detailed reports on satellite network utilization, performance, and activity
- Open and track trouble tickets
- Isolate and correct network faults
- Manage service restoration activities
- Provide status reports to customers and management personnel
- Provide testing and implementation support of new software releases
- Analyze, troubleshoot, and resolve product-related issues
- Maintain timely and accurate helpdesk records
Benefits
- Equal Opportunity Employer
