Customer Enablement Manager
ShakudoToronto, Ontario, Canada
Posted July 9, 2025
Full Time
About the Company
Shakudo is an innovative operating system for data and AI that enables seamless integration of best-of-breed tools. As a cloud-based platform, Shakudo offers automated DevOps to enhance reliability, performance, and cost-effectiveness. By combining cutting-edge data stack practices, the company empowers users to focus on delivering business value through data.
Job Description
Shakudo, a cutting-edge data platform company, seeks a Customer Enablement Manager to design and execute programs that accelerate customer learning and adoption of its platform. The role involves creating scalable enablement resources, training programs, and educational content to empower customers and drive long-term success by reducing onboarding time, increasing feature adoption, and improving customer outcomes.
Requirements
- Bachelor's degree in Education, Technical Communication, Computer Science, or related field
- 4-6 years of experience in customer enablement, technical training, or instructional design
- Strong background in data platforms, cloud technologies, or enterprise software
- Experience creating training content for technical audiences
- Proven ability to translate complex technical concepts into accessible learning materials
- Excellent presentation and facilitation skills
- Experience with learning management systems and content creation tools
- Strong project management and organizational skills
- Data-driven approach to measuring and improving program effectiveness
Benefits
- Competitive salary and equity package
- Comprehensive health, dental, and vision insurance
- Flexible working arrangements and remote work options
- Professional development and learning opportunities
- Access to cutting-edge technology and training resources
- Collaborative, innovation-driven culture
- Opportunity to shape how organizations learn about data platforms
- Direct impact on customer success and product adoption
