Bilingual Customer Success Manager (English and Spanish)
Shanghai BSF Human Resources Co., LtdNew York, New York, United States
Posted December 12, 2025
Full Time
About the Company
Shanghai BSF Human Resources Co., Ltd. specializes in global talent acquisition, helping companies hire high‑level local professionals across more than 30 countries. By leveraging a network of experienced HR consultants from around the world, the firm customizes recruitment strategies that align with each country’s employment regulations and clients’ business goals. In addition to talent sourcing, BSF offers comprehensive HR services—including payroll, benefits, compensation, training, and outsourcing—to streamline workforce management. This integrated, cost‑effective approach distinguishes BSF as a trusted partner for organizations expanding internationally.
Job Description
Bilingual Customer Success Manager (English and Spanish) role at an AI-driven technology company in New York, New York. The successful candidate will drive the adoption and onboarding of services, guide customers through product changes, and identify and analyze customer needs to improve product offerings.
Requirements
- Bachelor degree or above
- At least 5 years of B2B customer success, customer service or account management experience in SaaS related fields
- Deep understanding of the beauty industry (preferred)
- Bilingual in English and Spanish (preferred)
Benefits
- Competitive salary