Service Desk IT Technician Level 1
Shared Services PartnershipWinchester, England, United Kingdom
Posted February 2, 2026
25186 - 26244 GBP
Full Time
About the Company
Hampshire County Council is a modern, forward-looking local authority offering a pleasant, supportive, and collaborative working environment.
Job Description
Join Hampshire County Council's Frontline Support team as a Service Desk IT Technician Level 1. This exciting opportunity involves providing initial support to users via webchat, online form, and telephone with a strong customer service focus. The ideal candidate will have a basic knowledge of IT, including experience using Microsoft Windows and Office applications, and a willingness to learn and build proficiency across various new and evolving systems/platforms.
Requirements
- Basic knowledge of IT
- Experience using Microsoft Windows and Office applications
- Impeccable verbal and written communication skills
- Ability to multitask and prioritize a varied range of tasks
Benefits
- Competitive salary
- Flexible working options
- Great work-life balance
- Internal development programmes and training