Retail Customer Service Specialist (Shared-Multiple Locations)

Sherwin-Williams is seeking a Retail Customer Service Specialist to work at several locations, including #703522, #703059, #703268, and #721089. The role involves providing excellent customer service, answering product inquiries, resolving customer concerns, and maintaining store standards. Success is measured by achieving sales goals and contributing to customer satisfaction. The position requires working with cash, electronic equipment, and maintaining store standards. The company is committed to supporting employee health, well-being, and career development.

Requirements

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistently with policies and procedures
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Compliant with inventory control procedures
• Suggest ways to improve sales

Benefits

• Life
• Career
• Connection
• Workplace