Shift is building a future where navigating cities is more enjoyable and where public space is better utilized. We build new form-factors of intuitive personal mobility products that reduce pollution and allow the rider to re-establish an intimate connection with their urban environment.
Shift is seeking a Customer Support Specialist to ensure exceptional customer service. The role involves addressing customer inquiries, handling returns, coordinating repairs, and supporting B2B clients. Strong communication, problem-solving, and CRM skills are key. The company emphasizes accessibility and sustainability.
Shift is building a future where navigating cities is more enjoyable and where public space is better utilized. We build new form-factors of intuitive personal mobility products that reduce pollution and allow the rider to re-establish an intimate connection with their urban environment.